Systems & Reporting
Transparent, timely and flexible reporting, providing peace of mind and valuable information to our customers.
Conducting our work in an open and transparent manner is extremely important to us and gives our customers confidence that they are receiving a first-class service.
We have achieved this by developing a bespoke technical infrastructure that monitors technicians’ performance in real time, as well as linking seamlessly into regular reporting. Achieved through the use of ‘toughbooks’, portable computers designed to withstand extreme conditions, they are an essential part of our service operations, providing clear and verifiable performance data that ensures the quality of our service delivery continues to be outstanding.
This highly adaptable system can be designed to meet individual customer requirements and even allows us to take on administrative tasks, freeing clients to focus their energy in more valuable areas.